Elster
Support
No matter whether you have questions about products from the field of gas measurement, gas pressure regulation or electronics, we can help you. With the help of online documentation and partners from the appropriate fields, we provide technical support from the initial start-up phase to troubleshooting.
We provide software products, which will be used for configuration, commissioning and maintaining of our electronic products.
The parameterization software for older devices, the software WinLOOK as well as the LIS readout and evaluation software, which are not further maintained and developed, will be found under Archive/Software.
Software for configuration and maintaining the new devices from Elster such as Flow Computer FC1, Volume converter EK200 series and data logger DL200 series.
Please note our Sales Terms and Conditions.
PLEASE NOTE: enSuite will be only available as 64-Bit version with new version 4.9!
Newest Firmware Version for Flow Computer enCore. The ‘Standard’ package is always the newest Firmware; the ‘MID’ package is the last MID release, which is usually a bit older.
Please note our Sales Terms and Conditions, EULA (End User Licence Agreement) and Third Party Licence.
Software tool that provides user-friendly healthcare monitoring for ultrasonic flow meters (UFM); working specifically in coordination with Elster’s complete line of Q-Sonic Series 6 Ultrasonic Flow Meters.
Please note our Sales Terms and Conditions, EULA (End User Licence Agreement) and Third Party Licence.
Software tool that allows you to perform healthcare monitoring of your CheckSonic™, FlareSonic™, MicroSonic™, P.Sonic®, Q.Sonic® or TwinSonic™ gas flow meter.
Please note our Sales Terms and Conditions, EULA (End User Licence Agreement) and Third Party Licence.
You can find lots of information about Elster products in the central Honeywell knowledge database.
In short articles we provide answers to frequently asked questions as well as special tips and tricks for you.
This knowledge database is available 24/7, free of charge. We constantly expand this database to offer you the best possible service even outside of our business hours.
Forms for handling of repairs on meters and regulators, respectively products from the field of volume correctors, data loggers and remote access can be found in the download section on the right side. Customers outside Germany, please contact your local agent first.