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Account# Account Name City Zip/Post Code My Account
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Products
Products
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Control & Supervisory Systems
Control & Supervisory Systems
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Field Instruments
Field Instruments
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Pressure Transmitters
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Temperature Transmitters
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Multivariable Transmitters
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Wireless Transmitters
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Level Transmitters
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Flow Meters
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Honeywell Versatilis Transmitter
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RMA Remote Meter Assemblies
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Field Instruments Configuration Tools and Software
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Discontinued: Field Instruments
- XYR 6000 Absolute Pressure
- XYR 6000 High Level Analog Input Transmitter
- SmartLine RM Series - Guided Level Meters
- XYR 6000 Discrete I/O
- XYR 6000 Universal I/O
- XYR 6000 Gauge Pressure
- XYR 6000 Differential Pressure
- XYR 6000 Temperature Transmitters
- SmartLine RM Series - Non-Contact Radar Level Meter
- See All
- See All
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Pressure Transmitters
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Gas
Gas
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Automation
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Distribution
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Regulators & Safety Accessories
- High Pressure Regulators up to ANSI 600
- High Pressure Regulators up to PN40 (ANSI 300)
- Medium Pressure Regulators up to PN16 (ANSI 150)
- Pilot Heater
- Safety Relief Valves
- Safety Shut-Off Valves
- Series 200 Small Pressure Regulators (Pressure Reducer)
- Series 600 Control Equipment for Safety Shut-Off Valves
- Series 600 Pilot Regulators for Pilot operated Gas Pressure Regulators
- Series 900 - Gas filters/Valves and other Components
- Regulators & Safety Accessories Spare Parts
- See All
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Transmission
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Software & Solutions
- See All
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Automation
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Marine
Marine
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Fixed Gauging
- CT801 Electropneumatic Level Transmitters
- CargoBoss Tank Gauging Software
- PL3700X Pressure and Level Transmitters
- T901 Temperature and Pressure Transmitters
- Communication Interface Unit
- Lidec Liquid Level Switch
- CARLA Overfill Detection System
- Water Ingress Detection System
- Q96 Analog Indicator
- Spare Parts & Accessories - Marine Fixed Gauging
- GASBAL™ Gas Detection System
- EM540 & EM940 Radar Level Gauge
- See All
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Portable Gauging
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Portable Sampling
- HERMetic Samplers for Restricted Operations
- Gauging and Sampling for high-pressure Tankers
- Spare Parts - Marine Portable Gauging & Sampling
- HERMetic Sampler GT4 for Marine Applications
- HERMetic Sampler GT1 for Marine Applications
- HERMetic Sampler GTN for Marine Applications
- HERMetic Sampler GTX for Marine Applications
- HERMetic Sampler GT & Sampler GT Chem for Marine Applications
- Ballast Water Sampler
- See All
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Marine Accessories
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Honeywell Versatilis Transmitter
- See All
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Fixed Gauging
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Process Instruments
Process Instruments
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Terminals
Terminals
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Enraf Tank Gauging
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Loading & Additive Products
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Provers
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Portable Gauging & Sampling for Land Applications
- HERMetic Sampler GTN Chem - Land Applications
- HERMetic Sampler GT & Sampler GT Chem - Land Applications
- HERMetic Sampler GTX Chem - Land Applications
- HERMetic UTImeter Otex - Restricted Type - Land Applications
- HERMetic UTImeter Gtex 2000 - Closed Type - Land Applications
- HERMetic Sampler GT4 - Land Applications
- HERMetic Sampler A-2 and A-4 - Land Applications
- See All
- See All
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Enraf Tank Gauging
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Thermal Solutions
Thermal Solutions
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Burners & Heat Exchangers
- Direct Fired Furnace Burners
- Self-Recuperative and Radiant Tube Burners
- Single Burners
- Line & Duct Burners
- Glass & Oxygen Burners
- Immersion Tube Burners
- Hauck Asphalt Burners
- Exothermics Heat Exchangers & Indirect Air Heaters
- Pre-Mix Equipment
- Pilot Burners
- Burner Accessories
- Discontinued: Burners & Heat Exchangers
- See All
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Burner Management Systems
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Fuel & Air Delivery
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Complete Combustion Solutions
- See All
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Burners & Heat Exchangers
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Wireless
Wireless
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Utilities
Utilities
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Control & Supervisory Systems
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Services
Services
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Combustion Services
Technical services and engineered solutions for fuel-fired equipment across all major industries.
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Control System Services
Modernize systems, optimize performance, and help mitigate cybersecurity risks.
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Cybersecurity Services
Highly skilled OT cybersecurity consultants can provide services to support your cybersecurity needs.
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Fire & Gas Services
Process fire and gas systems play a key role in protecting valuable production assets.
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Training
Honeywell Academy offers a variety of courses to keep your workers updated on the latest technology.
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Combustion Services
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Solutions
Solutions
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Honeywell Forge
- Honeywell Forge for Industrial
- Honeywell Forge Inspection Rounds
- Honeywell Forge Workforce Productivity
- Honeywell Forge Workforce Competency
- Honeywell Forge Worker Assist
- Honeywell Forge Advanced Process Control
- Honeywell Forge Alarm Management
- Honeywell Forge Operations Management
- Honeywell Forge Production Management
- Honeywell Forge Enterprise Data Management
- Honeywell Forge Asset Performance Management
- Honeywell UniSim Design
- Honeywell Forge Predict Corrosion Suite
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Honeywell Forge
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Support
Support
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Channel Partner Program
Access to Honeywell Process Solutions' Channel Partner Program.
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Find a Channel Partner
Locate an authorized Honeywell Process Solution Partner for your Sales and Service needs.
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Knowledge Articles
Search our Knowledge Base for support material, notifications, solutions and knowledge sharing.
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Technical Publications
Search, preview and download the technical documentation you need.
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Customer Care Request
Contact Customer Care to submit orders, warranty claims, complaints, expedite requests and more.
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Channel Partner Program
HONEYWELL COMMERCIAL POLICIES
At Honeywell, we understand the importance of service and strive to improve our performance to meet and exceed our customers’ expectations.
- The purpose of defining Customer PO acceptance criteria is to ensure successful order processing and minimize invoice disputes or late invoice payments due to order entry errors.
- Manual Order Fee Policy's purpose is it to accelerate adoption of digital order entry solutions as part of our transition from transactional customer support to proactive and strategic customer engagement.
- The purpose of the Minimum Order Value Policy is to implement thresholds across the HPS Businesses for Minimum Order Value to drive cost efficiency and improve Services to Customers. We will achieve this by decreasing complexity and increasing responsiveness to larger orders by rejecting/deflecting orders below the threshold.
CUSTOMER ORDER ACCEPTANCE CRITERIA
At Honeywell, we understand the importance of service and strive to improve our performance to exceed our customers’ expectations.
One of the challenges we currently face is a high number of orders with missing or inaccurate information, high volumes of orders with small values. This results in longer processing times, incorrect purchase order processing, risk of disputes and late payments, delays in fulfilling and delivering the order.
To aid to this, the aim is to:
Ensure successful and faster order processing, minimize invoice disputes or late invoice payments due to order entry errors, by implementing Customer Order Acceptance Criteria, with effect from September 16, 2022.
All Customer POs must be in electronic format in clear text:
- Accepted formats are PDF, Word, Excel, body of an email, etc.
- Not accepted formats: handwritten POs, scans, image-like files
List of Critical Data Elements* will include, but is not restricted to:
- Customer legal name and address
- Customer PO number
- Ship to address (must have Country)
- Requested Delivery date or Delivery schedule for multiple shipments
- Payment term
- Tax information
- Technically validated part numbers, or BOM
- Prices, Quantities, and UOM per line for each material
- PO Total Net Value
- Selling Currency
- Terms and condition regarding delivery (Inco Terms and descriptions), invoicing
*This is not a limited list, specific businesses/regions can document additional mandatory fields as required
If one or more of the Critical Data Elements is not present on the Customer PO, or the document is handwritten, the order will not be processed in the SAP system. The appropriate Customer Contact will reach out to obtain the correct information / revised PO before the order can be accepted, given that all the future orders will respect Acceptance Criteria.
Should you have any questions, please contact your Honeywell Sales Representative.
MANUAL ORDER FEE ANNOUNCEMENT
At Honeywell, one of our core strategic initiatives is to use digital transformation to create a simple, intuitive, and frictionless end-to-end customer experience. We understand that customers want a great digital experience and a great human experience and are investing in a comprehensive digital toolbox (EDI, Robotic Process Automation (RPA), Conexiom, ecommerce, and order status web portal) to streamline order entry and increase transparency throughout the customer journey.
These digital advancements will lead to:
- Increased speed. When customers are ready to make a purchase, they want a quick frictionless process. Automation will increase the speed at which orders are processed and fulfilled.
- Avoid costly order entry errors and rework. Reduce e-mails between Sales/Customer Service/Customer throughout that slow down the process.
- Delight with transparency. Empowering customers like you through self-service with online tools (real-time access to pricing, product availability, and order management).
To aid to this, the aim is to:
Overcome manual processing delays and errors and improve our service for our customers, by implementing a new Manual Order Fee to each transaction requiring manual processing.
We invite you to continue or begin using eCommerce when placing your orders with Honeywell, which increases the efficiency and accuracy of order processing.
A $100 USD (or local equivalent) surcharge will be added to each transaction requiring manual processing. Orders placed via available eCommerce channels will not be subject to the $100 USD Manual Order Processing Fee.
Please note that customers who are using EDI to place orders will also not be subject to the Manual Order Fee.
For most customers who send us their PO’s via email, there is nothing that needs to be done differently—simply continue emailing us your orders as usual. Please ensure that all purchase orders (POs) adhere to the PO Acceptance Policy and contain all critical data elements necessary for accurate processing in a machine-readable format as outlined below:
- Acceptable formats: PDF (with machine-readable text), Word, spreadsheets, Email, etc.
- Non-compliant formats: scans, image-like PDF files, handwritten POs
Orders that meet the standard PO Acceptance criteria, and can be automated through our internal digital solutions, will avoid the $100 USD manual order processing fee.
Should you have any questions, please contact your Honeywell Sales Representative.
MINIMUM ORDER VALUE ANNOUNCEMNT
At Honeywell, we understand the importance of service and strive to improve our performance to exceed our customers’ expectations.
One of the challenges we currently face is a high number of orders with missing or inaccurate information, high volumes of orders with small values. This results in longer processing times, incorrect purchase order processing, risk of disputes and late payments, delays in fulfilling and delivering the order.
To aid to this, the aim is to:
Streamline the high number of small value orders and improve our services end to end, by implementing a new Minimum Order Value.
Subject to periodic revision, Honeywell may impose a minimum order value, excluding shipping and handling costs. Honeywell is entitled to decline any order that does not meet the minimum order value.
Should you have any questions, please contact your Honeywell Sales Representative.
Copyright © 2023 Honeywell International Inc.
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